Welcome to Satguru Travel and Tourism Oman (“Satguru Travel,” “we,” “our,” or “us”). By accessing or using our website, www.satgurutravel.com.om, or any of our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully, as they govern your relationship with us.
- Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with these terms, please discontinue use of our services and website immediately. - Services Provided
Satguru Travel offers a range of travel-related services, including but not limited to:
- Booking of flights, hotels, and transportation
- Visa and passport services
- Travel insurance
- Tour packages and customized itineraries
All services are subject to availability and the specific terms and conditions that apply to each service.
- User Responsibilities
3.1 Accuracy of Information
You agree to provide accurate, current, and complete information when using our website or services. You are responsible for ensuring that your information is up to date and correct.
3.2 Compliance with Laws
You agree to comply with all applicable laws and regulations when using our services. This includes, but is not limited to, obtaining the necessary travel documents and abiding by the immigration and customs regulations of your destination country.
3.3 Prohibited Conduct
You may not use our website or services for any unlawful or prohibited activities. This includes:
- Engaging in fraudulent activities
- Impersonating any person or entity
- Interfering with the operation of our website
- Booking and Payments
4.1 Booking Process
All bookings are subject to acceptance and availability. We reserve the right to refuse any booking at our discretion.
4.2 Payment Terms
Payment for bookings must be made in full at the time of booking unless otherwise specified. We accept various payment methods, which will be detailed during the booking process.
4.3 Cancellation and Refunds
Cancellations and refunds are subject to the specific terms and conditions applicable to the service booked. Please refer to the cancellation policy provided at the time of booking.
- Third-Party Providers
5.1 Service Providers
We may work with third-party providers to deliver certain services. While we strive to work with reputable partners, we are not responsible for the acts, omissions, or errors of these third parties.
5.2 Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites, and we encourage you to review their terms and privacy policies.
- Intellectual Property
6.1 Ownership
All content on this website, including text, graphics, logos, images, and software, is the intellectual property of Satguru Travel and Tourism Oman or our content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
6.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use the content on this website for personal, non-commercial purposes. Any other use, including the reproduction, distribution, display, or transmission of the content on this site, is strictly prohibited unless authorized by us.
- Liability Disclaimer
7.1 General Disclaimer
While we strive to ensure that the information provided on our website is accurate and up to date, we do not warrant or guarantee the accuracy, completeness, or reliability of any information provided.
7.2 Limitation of Liability
To the fullest extent permitted by law, Satguru Travel and Tourism Oman shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, our website or services, even if we have been advised of the possibility of such damages.
- Indemnification
You agree to indemnify, defend, and hold harmless Satguru Travel and Tourism Oman, its affiliates, employees, agents, and contractors from any claims, liabilities, damages, costs, and expenses, including legal fees, arising out of or related to your use of our website or services, or your breach of these Terms and Conditions. - Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Sultanate of Oman. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of Oman. - Modifications to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms and Conditions. - Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
SATGURU TRAVEL AND TOURISM OMAN
Shop No. 1, Hormuz Building, Ruwi St, Muscat 100, Oman
holidays.oman@satgurutravel.com
